Sales Technician Instruments - Export Markets

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

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Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? ​Join us in redefining the boundaries of what’s possible!​

Your role

We are looking for a Sales Technician Instruments for Exports markets who will be responsible for driving sustainable growth across Export markets (Batics countries – Albania, Macedonia, Montenegro, Kosovo, Bosnia and Georgia) by developing strong distributor partnerships, identifying new business opportunities, and delivering high-level technical support. In addition, the role is responsible for supporting the team of technicians in Adria region, coordinating technical activities using Service Management system and sharing the best practices across the region to maintain consistent service quality and operational excellence. The position combines commercial responsibility with technical expertise to ensure customer satisfaction, successful product implementation, and long-term market expansion.

Main responsibilities:

1. Develop new business opportunities and expand market coverage
2. Provide high-level technical support for instruments. Troubleshoot and resolve technical issues efficiently in Export markets
3. Maintain advanced knowledge of the product portfolio, especially Edgers
4. Coordinating and managing all Sales/Technical activities with distributors in Export countries
5. Monitor Sales KPIs and ensure sales targets are met
6. Supervise the installation, training, troubleshooting, maintenance of optometry and measurements equipment and edging system. Implementation of Installation protocols for all product categories. Oversee and optimize all technical processes in Export markets.
7. Build and maintain strong client/distributors relationships

Main requirements:

• Technical Background ideally with equivalent experience in a relevant industry
• At least 5 years of sales experience, complemented by strong technical expertise in mechanical engineering, electronics, optometry, or related technical field.
• Strong problem-solving skills
• Ability to analyze technical issues across multiple product categories and provide effective solutions
• Willingness to travel at least 50% of the time to the distributors, and technical operations in Export markets

What’s in it for you

In EssilorLuxottica, you are not defined just by your job title. Each career adventure is unique, but have a glimpse of the benefits and perks you can have by choosing us.

• Company car
• Phone and laptop
• Competitive salary + bonus scheme
• International environment

Recruiting process

1. Talent Acquisition team
2. Hiring Manager
3. Hiring Mananger + HR
   
   

Our Diversity, Equity and Inclusion commitment​

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.