Sport Support Specialist

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Discover more by following us on LinkedIn! 

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.

Sport Support Specialist – EssilorLuxottica

Location: Sweden or Denmark

Are you passionate about sports, logistics, and delivering top-tier customer service? EssilorLuxottica is looking for a driven and detail-oriented Sport Support Specialist to join our growing team!

About the Role

As a Sport Support Specialist, you will be the key link between our clients, logistics, and commercial teams. You’ll manage the full order lifecycle, ensure timely deliveries, and provide outstanding support to both internal and external stakeholders.

Key Responsibilities

• Provide day-to-day support to assigned sport accounts

• Assist Sales Representatives with order management and customer queries

• Oversee the order process from entry to final delivery

• Coordinate with internal departments and external partners to ensure smooth logistics

• Prepare reports and maintain accurate customer data

• Attend client meetings and events, both locally and internationally

• Identify and resolve order discrepancies (e.g., discounts, credits, missing items)

• Support EDI setup and flows with clients

• Contribute to departmental projects and continuous improvement initiatives

Who You Are

• Experienced in customer service and support roles

• A proactive team player with strong organizational skills

• Fluent in both Swedish and English, written and spoken

• Proficient in Excel, with basic knowledge of Word and PowerPoint

• Adaptable, solution-oriented, and eager to learn

• Bonus if you have experience with SAP and familiarity with EDI systems

You’ll Work Closely With

• Commercial and Operations teams

• Credit Control, Logistics, and Planning departments

• Clients and transport carriers

What We Offer

• A dynamic, international work environment

• Opportunities for growth within a global brand

• A flexible hybrid work setup

• A supportive and collaborative team culture

Ready to take the next step in your career and make an impact in the world of sports retail?

Apply now and join the EssilorLuxottica journey!

Sport Support Specialist – EssilorLuxottica

Plats: Sverige eller Danmark

Är du passionerad kring sport, logistik och att leverera kundservice i världsklass? EssilorLuxottica söker en engagerad och detaljorienterad Sport Support Specialist till vårt växande team!

Om Rollen

Som Sport Support Specialist kommer du att vara den centrala länken mellan våra kunder, logistik och kommersiella team. Du kommer att hantera hela orderprocessen, säkerställa leveranser i tid och ge utmärkt support till både interna och externa intressenter.

Huvudsakliga arbetsuppgifter

• Ge dagligt stöd till tilldelade sportkonton

• Assistera säljrepresentanter med orderhantering och kundförfrågningar

• Övervaka orderprocessen från inmatning till slutleverans

• Samordna med interna avdelningar och externa partners för att säkerställa smidig logistik

• Förbereda rapporter och underhålla korrekta kunddata

• Delta i kundmöten och evenemang, både lokalt och internationellt

• Identifiera och lösa orderavvikelser (t.ex. rabatter, krediter, saknade varor)

• Stötta EDI-uppsättning och flöden med kunder

• Bidra till avdelningsprojekt och kontinuerliga förbättringsinitiativ

Vem du är

• Erfaren inom kundservice och supportroller

• En proaktiv lagspelare med stark organisatorisk förmåga

• Flytande i både svenska och engelska, i tal och skrift

• Bekant med Excel och har grundläggande kunskaper i Word och PowerPoint

• Anpassningsbar, lösningsorienterad och villig att lära

• Bonus: Erfarenhet av SAP och kännedom om EDI-system

Du kommer att arbeta nära

• Kommersiella och operativa team

• Kreditkontroll, logistik och planeringsavdelningar

• Kunder och transportleverantörer

Vad vi erbjuder

• En dynamisk, internationell arbetsmiljö

• Utvecklingsmöjligheter inom ett globalt varumärke

• Flexibelt hybridarbetsupplägg

• En stödjande och samarbetsinriktad teamkultur

Redo att ta nästa steg i din karriär och göra skillnad inom sportdetaljhandeln?

Ansök nu och bli en del av EssilorLuxotticas resa!

Our Diversity, Equity and Inclusion commitment​

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.