Requisition ID: 885212 
Store #: [[costCenterId]] 
Position:[[cust_EmpStatus]]

At Satisloh, we are proud of our products and services for the optical industry. As a global leader in the ophthalmic and precision optics markets, we manufacture machines and provide technological solutions for both. We believe our team is the driving force of the company applying ambition and entrepreneurial spirit to achieve success. Every Satisloh employee plays an important role; from the initial idea to the final coating, the team truly knows that lens making is an art.

Satisloh is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Location

Based in Japan

Organisation

The position reports to Director Technical Service

Education and experiences

• degree as an mechanical engineer or electrical engineer
• experience in operating and repairing CNC machinery (eg. milling, grinding or polishing machines)
• Excellent skills in problem solving, excellent organizational skills and excellent teamwork skills
• Min. 3 years working experience in thin film technology
• Fluent in both spoken and written English (CET6 or equivalent level) & Japanese is preferable
• Diligent and independent approach
• Well versed in MS Office
• Willing to travel

Work task

• Servicing satisloh equipment at customer side or in house such as warehouse and academy
• Supporting the service hotline in any enquiries

Installation and Operation

• Integrate new equipment in existing systems, performing machine installation, function test, optimisation and adjustment on machines and process.
• Operate surfacing and finishing machines and manage to trained customer on our machinery in English and Japanese.
• Evaluation of processes and quality tests: Measuring optical parameters such as power, free from surface mapping or judging cosmetic results on generated lenses.
• Evaluation of processes and quality tests: Installation adaption and execution of process tracing frames, edging the lens and judge the root cause of failed tolerances and of cosmetic defects for generated lenses to apply corrective action.
• Interpretation of quality test results and documentation of the results.

Maintenance and Trouble Shooting

• Maintenance of surfacing and finishing machines, trouble shooting and report problems or possible improvements.
• In case of warranty clarify the root cause, determine the damage / repair scope and forward to supervisor for decision.
• Coordinate work sequence, workmanship etc. (on customer side) with their service people.
• Give suggestions for improving the maintenance and machine output quality with respect to technical regulations and guidelines.
• Error diagnoses on machines and specify actions to solve error.
• Furthermore is required to have capability knowledge to detect functional relationships in physical and mechanical fundamentals, basics of control and regulation technology such as electrical components, mechanics, measuring technology or pneumatics

Reporting

• Create service trip reports, create protocol (such as measuring and error logs) and document for maintain and operate machinery.
• Create production protocols on site throughout the whole process chain and define actions for improving yield and uptime of the equipment

The Job Description is subject to changes. Therefore it has to be reviewed and updated regularly.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. 
 
We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.