Quality Engineer (Case Manufacturing)

EssilorLuxottica, a fully integrated player, is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically-integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry. A unique global footprint with a worldwide presence across all stages of the value chain, EssilorLuxottica has over 180,000 employees committed to providing vision care and eyewear products that meet the individual needs and aspirations of each consumer. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products that have been rigorously tested to meet internationally recognized standards, from the simplest pair of glasses to the most sophisticated custom-made lenses and branded eyewear. For more information, please visit https://www.essilorluxottica.com  

Nice to know

Report to Production Manager, the Quality Engineer’s main missions are to maintain and improve of product quality to serve customer satisfaction.  Cooperating with operation team to investigation of nonconformance product to lead the key process to find an action / solution to prevent the issue reoccurrence. Maintain and improve recognition system of cosmetic training center by make sure the inspectors are come to re-certify as plan. Develop quality methodology and maintain QMS to ensure that our manufacturing produced the product conforming to Essilorluxottica standards.

My day at EssilorLuxottica

• Quality Planning - Define quality standards, control plans, FMEA
• Process Control - Monitor process KPIs (yield, scrap, Cp/Cpk)
• Inspection & Testing - Create inspection criteria, sampling plan
• Problem Solving - Lead root cause analysis (5 Why, Fishbone, DMAIC)
• Supplier Quality - Incoming quality control, supplier PPAP
• Customers - NCR, 8D Analyze customer complaints for determining the action to prevent recurrence. 
• Continuous Improvement - Lean, Six Sigma, cost reduction, Kaizen
• Audit & Compliance – Follow company rules, and actively participate in and support audits related to the Quality Management System, EHS policy, and all applicable regulations and standards (including ISO13485, ISO9001, ISO14001 and ISO45001).

Must have

• Bachelor’s or master’s degree in science/engineering or equivalent 
• Minimum of 3-5 years’ working experience in Quality assurance, Quality control, Quality system. 
• Strong knowledge of Problem-solving skills, 8D, NRC report 
• Analytical & logical thinking, Able to analyze the data and make conclusions of those data
• Strong communication with production teams
• Leadership in cross-functional problem solving
• Data-driven mindset & documentation discipline
• Technical knowledge on Statistical analysis method 
• Experience of dealing with customers and suppliers 
• Basic knowledge in MS Office (Excel, Word, Power point) 
• Basic Knowledge of Quality System (ISO13485, ISO9001, ISO14971)  
• Flexible and being able to work under pressure 
• Good Interpersonal Skill with the right communication level including a good English (both written and spoken) 

Key Tools & Methods

• Quality Core Tools: APQP, PPAP, MSA, SPC, Control Plan
• Statistical Analysis: Cp, Cpk, GR&R, Pareto
• Problem Solving: 8D, DMAIC, PDCA
• Lean Manufacturing: Kaizen, Poka-Yoke
• Documentation Systems: Non-conformance reports (NCR), CAPA