IT Infrastructure Manager

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At EssilorLuxottica, we are committed to empowering our people to grow and succeed. This is your opportunity to take your career to the next level, embrace new challenges, and continue making a difference.

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EssilorLuxottica, a fully integrated player, is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically-integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry. A unique global footprint with a worldwide presence across all stages of the value chain, EssilorLuxottica has over 180,000 employees committed to providing vision care and eyewear products that meet the individual needs and aspirations of each consumer. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products that have been rigorously tested to meet internationally recognized standards, from the simplest pair of glasses to the most sophisticated custom-made lenses and branded eyewear. For more information, please visit https://www.essilorluxottica.com  

Nice to know

As the IT Infrastructure Manager, you will lead and manage all local IT operations at our new facility, ensuring seamless system performance and alignment with global standards. You’ll oversee infrastructure, network, and workstation administration, while ensuring high availability, cybersecurity, and compliance. This role requires strong leadership to build and guide the on-site IT team, support global IT rollouts, and act as the key liaison between local users and regional IT. Your expertise in virtualization, networking, and collaborative tools will be essential to driving operational excellence and business continuity.

My day at EssilorLuxottica

• In charge of local IT in the new facility for both Frames and Lenses main business lines.
• Ensure smooth operation of IT system and accurate result to ensure satisfaction with business requirement.
• Be responsible for System, Network and Workstation Administration, Installation and Configuration by following the group standard policy.
• Take care and secure department equipment and facilities. Evaluate IT equipment including backup and determine viability for the IT section and the company.
• Ensures that information security/assurance policies, principles, practices are an integral element of the operating environment.
• Ensure high availability of all IT infrastructure on site.
• People Management skill to Manage, organize and establish the IT team on site.
• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required in coordination of service desk.
• Knowledge with virtualization (such as VMWare system, HyperV, Azure, AWS) and SAN storage
• Knowledge in TCP/IP Network, LAN/WAN, Switch, IP Phone (Cisco, 3CX)
• Knowledge, study and deploy of collaborative solutions (Microsoft platform, workstation policy, Intune, etc.,) with standard and compliancy from Employee Services team.
• Knowledge of cybersecurity tools (Defender, Cortex, TrendMicro, etc.,)
• Knowledge of ITIL framework.
• Support and Work on Global Infrastructure roll-out project to implement Group IT Standard
• Manage and maintain Servers, Computer and Software inventories and Licenses costs per Department
• Be the Interface between users and EMEA Regional IT infrastructure.
• Be the point of contact for any IT related projects (Security Remediation, Obsolescence, etc.,) coming from the central team and business requirement.
• Coordinate & Communicate all IT related for Frame and Lens business topics with internal and external resources.
• Ensure all works comply to company regulation, EHS policy, Quality standard, and other related standards.

Must have

• Bachelor degree in Computer science, Computer Engineering, IT or any related field
• Good working knowledge of English communication skills (read, write, speak with ease)
• Minimum 7 years experienced in IT/MIS functions from multi-national companies
• More than 2 years in management level
• Good project management, people management, change management skills and experience with multiple stakeholders.
• Ability to work independently and in team reaching high levels of productivity
• Willing to travel between AsiaOps plants in case needed.
• Strong driving skill with a valid driver's license.

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We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.