CRM Analytics Intern

Date: May 11, 2026

Brand: EssilorLuxottica

Location:

North Sydney, AU

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

We are seeking a motivated intern to support our CRM Analytics team. This role offers hands on experience across targeting and segmentation, campaign execution, customer data analysis and reporting. You will be supporting the CRM Analyst to deliver actionable business insights and deliver performance at scale.

Your Responsibilities

Build and extract target customer groups for CRM campaigns to support personalised marketing activity.
Support CRM test-and-learn strategies by monitoring campaign performance, customer engagement, and purchasing behaviours.
Assist in identifying trends in customer behaviour, customer profiles, and the overall business impact of CRM activity.
Query customer databases for reporting and analysis, supporting the CRM Analyst with insights generation and report building.
Conduct qualitative data checks and assist with customer segmentation setup to ensure campaign accuracy and effectiveness.
Exposure to CRM analytics and customer insights is preferred, with experience reading and writing SQL queries required.

About you

Strong interest in CRM, customer insights, data analytics, and understanding customer behaviour.
Analytical mindset with the ability to interpret data and identify trends and insights.
Strong attention to detail.

Working at EssilorLuxottica

A career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day. Working at our head-office located in North Sydney, you will enjoy

Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban, Laubman & Pank and EyeQ
Up to 50% off Oakley eyewear and apparel throughout the year.
Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage.
Abundance of local cafes, a major shopping centre and close to public transport facilities
Volunteering with our charity partner OneSight, including volunteer leave and iChampion ambassador opportunities.
Wide range of career opportunities across the EssilorLuxottica network
Complimentary full-time concierge services offering an exclusive hotel-style experience!
Options for a hybrid working environment

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.