E-Commerce Analytics Coordinator

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Discover more by following us on LinkedIn! 

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.

Your Role

We are looking for a Digital Analyst as part of the corporate E-Commerce Analytics Team. The candidate, through data, will play a pivotal part in driving some of e-commerce most profitable activities working across iconic websites across categories. 

The candidate is expected to work both independently and collaboratively with internal and external stakeholders to drive and showcase value of a very articulate roadmap of activities which is central to continuing growing the ecommerce performance.

We also see this as a great opportunity to start a new way of embracing data and analytics across functions using best in class technologies and platforms.

Main Responsibilities:

• Reporting and Dashboarding
  • Build and maintain reporting and dashboards which have a key role in driving the program forward
  • Daily engagement with all our data and KPIs
  • Ensure accuracy of the data
  • Potentially suggest tracking enhancements or data visualization ideas
• Actionable insights and customer centricity
  • Constantly producing actionable insights for all levels of the stakeholders
  • Connect the dots, we expect insights to be integrated and aligned with content and promotional calendars
  • Integrate insights using a variety of tools such as ContentSquare and Adobe as well as financial and back-end data
• New reporting competencies onboarding
  • We are actively onboarding new technologies (Adobe Customer Journey Analytics) and we expect the candidate to be able to start embracing them in day-to-day activities
  • Collaborate actively with the other functions withing the Digital Experience Analytics (DXA) team to amplify their work
  • Become a key player to help the rest of the team quickly upskilling with these new technologies
  • Suggest and define best practice to onboard these new technologies
• Category activities roadmap and documentation
  • Support the managers and coordinators with tracking, organizing and documenting the several activities in the roadmap to drive incremental sales and value
  • Develop measurement framework for projects in roadmap to forecast and assess impact of projects
  • Demonstrate independence and confidence while communicating directly with our key partner
  • Oversee the roadmap documentation, including internal communication for the activities included in the program

Main requirements: 

• Minimum 3 - 4 Years experience in analytical roles
• Educational Background: Degree in one of the following: Mathematics, Computer Science, Statistics, Economics, Marketing, Business or Finance.
• Analytics Skills: Strong knowledge of web analytics tools. Our framework is based on Adobe Analytics (formerly Site Catalyst / Omniture) and ContentSquare. Strong knowledge of analytics metrics, issues and best practices. Any previous exposure to Adobe Customer Journey Analytics is a great plus.
• Digital Skills: experience with web marketing campaign, tracking code, traffic channels, ab testing, UX, browser console for debugging, e-commerce KPI, checkout and funnel monitoring, …
• Desk tools: Microsoft Excel and PowerPoint
• Project management skills are strongly required, to ensure the success of data analysis initiatives in the assigned business unit
• Business Acumen: Ability to understand business dynamics and translate business requirements into analytical solutions.
• Leadership: Ability to promote a data-driven culture.
• Communication: Excellent written and verbal communication skills to present analysis results clearly and concisely.
• Passion for data: this role is ideal for a professional with a strong passion for data and the ability to turn information into value for the company.

Our Diversity, Equity and Inclusion commitment​

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.