NAASC - Distribution Supervisor (Wearables) -2nd

Requisition ID: 911090 
Position: Full-Time 
Total Rewards: Benefits/Incentive Information

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION 

The Distribution Supervisor manages the daily operations of the After Sales Return Department aligning both inbound and outbound operations. The Supervisor is responsible for continuous improvement, daily management of labor resources, and achievement of KPI’s, goals and objectives established for the shift.

MAJOR DUTIES AND RESPONSIBILITIES

• Carries out supervisory responsibilities in accordance with the Company policies, OSHA standards, and applicable employment laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems.
• Coaches, trains, and leads employees to meet productivity, quality and service goals
• Develops strategies and initiatives that improve the productivity and efficiency of the various work processes.
• Develops and facilitates employee teams to build cohesiveness and improve the overall results of the respective teams' tasks.
• Ensures consistent daily/weekly expense control.
• Instructs and leads others in continuous process improvements, including the use of various problem solving and productivity techniques such as process mapping and cost time management.
• Leads and supports root cause analysis investigations, recommends and executes corrective actions and preventative actions.
• Monitors a system of controls to ensure that service levels and operational performance goals are met within prescribed cost and profit parameters.
• Participates in process audits to identify the need for appropriate containment or corrective and preventative actions leading to minimizing or eliminating process deviations and non-conforming product root causes.
• Assumes additional responsibilities and performs special projects as needed or directed to support the business.

BASIC QUALIFICATIONS 

• Bachelor degree
• 3+ years’ experience in logistics
• 3+ year’s supervisory experience
• Ability to work independently
• Demonstrated ability to work in a team-oriented environment
• Facilitate a safe work environment
• Must be highly organized
• Must be flexible and able to adjust with shifting priorities
• Proven track record of individual accomplishment, contribution and team based success
• Self-motivated with high sense of urgency, resourcefulness and adaptability
• Strong Interpersonal and communication skills with the ability to communicate and listen at all levels
• Demonstrated ability to manage multiple projects
• Application of Lean Principles
• Strong computer skills in MS Office, MS Project or equivalent, Minitab or equivalent statistical package
• Able to rotate from sitting to standing and lift up to 25 pounds

PREFERRED QUALIFICATIONS 

• Strong problem solving and data analysis
• Working knowledge of SAP WMS
• Strong computer skills in Minitab or equivalent statistical package

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.