Strategy and Business Development Intern (Contact Lens Hub)

Widen Your Horizons. Join the Next Chapter of Your Career

At EssilorLuxottica, we are committed to empowering our people to grow and succeed. This is your opportunity to take your career to the next level, embrace new challenges, and continue making a difference.

We work for a brighter future, thinking today about the world of tomorrow. ​

Don’t miss the chance to shape your #FutureInSight with us!

Contract - 6 Month FTC Internship 

Role - Strategy and Business Development Intern (Contact Lens Hub) 

Location - London, United Kingdom

Applicants must have the Right to Work in the UK as Sponsorship is not available.

About Vision Direct & Lenstore: Vision Direct and Lenstore are the leading contact lens e-commerce platforms in Europe, and as part of EssilorLuxottica, we are on a mission to make quality vision care accessible and convenient for everyone. We are dedicated to delivering exceptional customer experiences and expanding our reach within European markets, particularly in France, Spain, and Italy. As a fast-growing part of EssilorLuxottica, we are scaling new heights in innovation, operational excellence, and customer service.

Your role

By joining this internship, you will have the opportunity to be part of EssilorLuxottica’s dynamic environment, within the Contact Lenses Hub (CL Hub) — driving the development of Lenstore and Vision Direct, two of Europe’s leading e-commerce contact lens retailers.

As a Strategy & Business Development Intern, you will play a key role in supporting the team’s strategic initiatives to expand our business across markets and customer segments. This internship sits at the intersection of market research, business strategy, and marketing innovation, offering hands-on experience in identifying growth opportunities, analysing performance, and contributing to projects that shape the future of the contact lens industry.

You will work closely with cross-functional teams in a fast-paced, international environment, learning how strategic and commercial decisions are made within a global e-commerce business.

Main responsibilities:

You will work closely with cross-functional teams in a fast-paced, international environment, learning how strategic and commercial decisions are made within a global e-commerce business.

1. Customer-Centric Mindset

• Support the team in understanding and improving the customer experience across key markets.
• Help analyse feedback, reviews, and NPS data to identify opportunities for improvement.
• Contribute to projects that localise and optimise the customer journey (e.g. website UX, content testing, translations).
• Act as a “voice of the customer” by bringing insights from your own research and observations.

2. Strategic and Commercial Support

• Assist in the preparation of performance reports, business updates, and market analyses for senior management.
• Support budget tracking, revenue reviews, and forecasting activities by collecting and structuring data.
• Contribute ideas for new commercial initiatives (e.g. subscriptions, loyalty, or digital experience enhancements) based on research and benchmarking.
• Help monitor competitors and identify trends or innovations that could inspire Vision Direct’s strategy.

3. Marketing and Growth Projects

• Support the execution of marketing campaigns across channels including Paid Search, CRM, Social, and Partnerships.
• Coordinate with agencies and local teams to ensure campaign assets, translations, and timelines are delivered on schedule.
• Help measure campaign performance and provide insights to improve CAC, retention, and engagement.
• Work closely with the Brand team on Everclear™ (private label) initiatives, including campaign preparation, pricing analysis, and market research.

4. Operational Excellence and Reporting

• Maintain key trackers, dashboards, and reports to support decision-making.
• Prepare regular summaries of KPIs (traffic, conversion, AOV, etc.) and highlight insights or anomalies.
• Support the team in pricing, promotional, and competitive benchmarking projects.
• Proactively follow up on assigned tasks, ensuring each is completed from start to finish and documented properly.

Main requirements:

• Strong analytical skills and attention to detail.
• Proactive communication and a structured way of working.
• A “doer” mindset: ownership, curiosity, and willingness to learn.
• Fluency in English; French, German, or Spanish is a plus.

What We Offer:

• Opportunity to make a meaningful impact at the intersection of healthcare and e-commerce in a fast-growing European market.
• Competitive compensation package, including bonuses and benefits.
• Career growth and development within EssilorLuxottica’s global network.
• A collaborative and innovative work environment in our London office.

Recruiting process

Our recruitment process may vary; If you are selected, you will be contacted by a member of the Team to guide you through the specific steps for your application. Please only apply if you hold the right to work in the UK as sponsorship is not available.

Our Diversity, Equity and Inclusion commitment​

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.