Intern Digitalization Engineer

EssilorLuxottica, a fully integrated player, is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.

The company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With a worldwide presence across all stages of the value chain, EssilorLuxottica has over 180,000 employees committed to providing vision care and eyewear products that meet the individual needs and aspirations of each consumer. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products that have been rigorously tested to meet internationally recognized standards, from the simplest pair of glasses to the most sophisticated custom-made lenses and branded eyewear.

By investing heavily in R&D for cutting edge lens and frame technology, as well as reimagining the design, form and function of eyewear, EssilorLuxottica constantly sets new industry standards for vision care and eyewear and the consumer experience around it. Beyond the products we make, our company and our people are deeply committed to elevating the importance of vision as both a basic human right and a key lever for global development.

For more information, please visit www.essilorluxottica.com

Position: Intern Digitalization Engineer

Duration: 6 Months

Benefits: Internship Allowance, Transportation, International Environment etc.

Location: Latkrabang, Bangkok

About EssilorLuxottica

EssilorLuxottica is a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We operate in the manufacturing sector and are committed to innovation and excellence in vision care.

Why Join Us?

This internship is a great opportunity to gain hands-on experience in digital transformation and data-driven manufacturing within a global organization. You’ll work in an international environment, collaborate with cross-functional teams, and learn cutting-edge technologies that are shaping the future of smart manufacturing.

What You Will Learn

• How global IT support and digitalization projects are managed in a large-scale manufacturing environment.
• Practical skills in cloud platforms (AWS, Azure) and data-driven solutions.
• Real-world troubleshooting and problem-solving techniques using IT service management tools.
• Exposure to programming languages (Python, SQL) and database management (SQL, NoSQL).
• Collaboration across technical and functional teams worldwide.

Your Role

Support & Maintenance of Data-Driven Manufacturing Solutions (80%)

• Manage HelpDesk tickets: handle requests, troubleshoot issues, and coordinate with Group IT and GLID C&D teams.
• Respond to user inquiries via email, MS Teams, or in person, providing step-by-step guidance.
• Monitor solution performance using Grafana dashboards and ensure optimal operation.
• Improve support processes by updating procedures and troubleshooting guidelines.
• Track and report support KPIs and maintain troubleshooting references.

Projects / Solutions Implementation (20%)

• Participate in digitalization and data-driven manufacturing projects.
• Support project pilots and rollouts.
• Ensure technical documentation is accurate and complete.

Qualifications & Skills

• Familiarity with cloud platforms (AWS, Azure).
• Strong problem-solving and communication skills.
• Basic programming knowledge (Python, SQL).
• Interest in IT support and digitalization projects.
• Ability to work independently and as part of a team.

Ready to kick-start your career in digitalization?
Apply now and be part of a global team driving innovation in manufacturing!