Corporate - Sr. Director Operations

Requisition ID: 888373 
Store #: EC0278 HW - Administration-HWDRUM 
Position:Full-Time
Total Rewards: Benefits/Incentive Information

Recognized as an industry leader in assistive technology, HumanWare's mission is to develop solutions that enable people living with a visual impairment and vision loss to develop their potential and maintain their autonomy.

From electronic magnifiers to talking GPS to braille devices, our products have helped more than a million people worldwide to see things differently and gain independence. With over 150 employees, our multidisciplinary approach is supported by our teams in electronics, mechanical and software engineering, operations management, manufacturing and logistics, sales and marketing, customer experience and administration. Founded in 1988, HumanWare is a Canadian company with international reach, and has been part of the EssilorLuxottica group since 2013. Looking to make a difference?

HumanWare is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The purpose of this position is to plan, organize, direct and control all the activities and resources necessary for the manufacturing of the products that the company develops (assembly of electronics-based products), as well as for the repair service offered to customers. In addition to working closely with the R&D team, the incumbent is expected to supervise production, procurement, planning, quality, and distribution center managers in the United States and Australia. Following the recommendations of these managers, he establishes performance and quality standards that contribute to the achievement of corporate targets.

MAJOR DUTIES AND RESPONSIBILITIES

• Recommends to the VP Finance, establishes and implements in conjunction with his production manager, the HumanWare manufacturing strategy;
• Recommends to the VP Finance, establishes and implements in conjunction with his/her planning and procurement managers, the management of the supply chain, including the selection of critical partners
• Ensures that production costs meet budget objectives;
• Ensures that the inventory level meets corporate objectives;
• Ensures that products are available in distribution centers to meet sales objectives;
• Develops, maintains and periodically reviews the procedures, work instructions and quality records of his/her department;
• Ensures that all quality-related performance objectives are met;
• Acts as a management representative in the management of the quality system – ISO;
• Identifies the human, physical and financial resource needs of the Operations Department;
• Determines work schedules based on company needs and policies;
• Manages and supervises staff (performance management, discipline, training, work schedule, meetings, etc.);
• Participates and acts as a resource person on various committees;
• Carries out various specific mandates and produces various progress reports on the progress of the production department's mandates and activities;
• Regularly informs his/her supervisor of current activities or projects in his/her department;
• Acts as a project manager with institutional clients for everything related to the establishment of delivery schedules, technical service and the achievement of expectations regarding the performance and reliability and quality of products.
• Together with the R&D team, participates in the improvement of products on a continuous basis.

BASIC QUALIFICATIONS

• problem solving;
• creativity;
• ability to complete multiple files simultaneously;
• good oral and written communication skills;
• Ability to manage a team;
• leadership;
• interpersonal skills;
• determination and perseverance;
• judgement

PREFERRED QUALIFICATIONS

• Bachelor's degree in mechanical, industrial or electronic engineering (or equivalent experience)
• 10 years of experience in operations management in the context of electronic product assembly
• Manufacturing processes, management systems, Industry 4.0 principles

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. 
 
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. 
  
We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.