Warehouse System Key User

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

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Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.

Your Role

The Warehouse System Key User acts as the operational reference point for warehouse systems and digital tools, ensuring process accuracy, data integrity, and smooth system performance across all shifts. The role bridges operations and WMS’s maintenance and supervision field, supporting organization in both field and system-related daily activities. Flexibility and availability to work in different shifts, including night shifts, are key to ensuring consistent support to operations.

Main Responsabilities:

    
System Operations and Support
•    Supervise warehousing activities, ensuring smooth execution of inbound, picking, and outbound activities.
•    Serve as first-level support for WMS and related logistics systems, ensuring proper usage and data accuracy during daily operations.
•    Support operators and team leaders in troubleshooting, error resolution, and execution of system transactions.
Process Monitoring & Data Management
•    Monitor system performance and operational flows, identifying and reporting potential issues or inefficiencies.
•    Maintain master data consistency (SKU, storage locations, parameters) and ensure alignment with operational requirements.
•    Analyze process data and KPIs using Excel and reporting tools to support decision-making and improvement actions.
Continuous Improvement & Training
•    Support the implementation of new digital tools, automation interfaces, and process optimizations.
•    Participate in improvement projects focused on system efficiency and user experience.
•    Provide training and guidance to operational users on correct system procedures and best practices.

Main Requirements:

•    Diploma or Bachelor’s degree in Logistics, Industrial Engineering, IT Management, or a related technical field
•    1–3 years of experience in warehouse operations, logistics systems, or WMS key user roles.
•    Previous experience in structured or automated logistics environments is a plus.
•    Good command of WMS and RF systems.
•    Solid proficiency in Excel (pivot tables, reports, performance tracking).
•    Familiarity with automation systems (AMR, ACR, conveyors, end-of-line) is a plus.
•    Detail-oriented, analytical, and solution-driven.
•    Strong communication skills and team-working attitude.
•    Flexible and adaptable, with availability to work in different shifts, including night shifts.

Our Diversity, Equity and Inclusion commitment​

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.