Facilities Coordinator

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more. 

Working within our Store Development team out Facilities Coordinator is liaising with our internal and external parties to ensure an optimal working environment across our store network- Sunglass Hut, OPSM, Oakley & Laubman&Pank. You will oversee the coordination and scheduling of regular building safety and security inspections, manage the maintenance and upkeep of our retail store equipment, and ensure that all organizational buildings comply with legal requirements and health and safety standards.

This role combines delivering exceptional service, collaborating with diverse stakeholders, and managing store fit-outs and special projects across multiple sites. It also offers exciting travel opportunities within Australia and New Zealand, with occasional overnight stays, ensuring a varied and rewarding experience.

Requirements for Success

• Oversee sourcing and management of spare/repair parts whilst aligning with design and construction teams.
• Manage all daily maintenance tickets from stores, ensuring timely resolutions
• Ensure compliance with safety requirements, OHS legislation, and company policies
• Provide client delivery, management skills and maintain high stakeholder engagement
• Coordinate and manage store maintenance requests, including approvals and capital expenditure processes
• Maintain P2P compliance and oversee vendor management, including relationships, performance, pricing, and invoicing
• Act as the point of contact for scheduled maintenance contractors, providing feedback and reviewing performance reports
• Handle defect management for refurbished stores, ensuring timely logging & resolution
• Liaise with stores and franchisees to ensure operational needs are met and expectations upheld
• Maintain reporting on maintenance tickets, defects, outstanding invoices
• Empower stakeholders by providing systems for operational autonomy and coordinating effective fit-out processes
• Conduct meetings with stakeholders, vendors, and internal teams to uphold warranties and maintenance standards

Skills & Experience

• Ideally 2 years’ experience within facilities management or similar field
• Proficient in project management, organizational, time management, and prioritization skills.
• Skilled in relationship management, effective communication, and influencing others.
• Adept at managing multiple tasks, projects, and functions simultaneously with problem-solving expertise.
• Proficient in Microsoft Office, including intermediate Excel, and beginner-level SAP knowledge.
• Motivated, confident, enthusiastic, and a strong team player willing to contribute as needed.
• Proactively seeks continuous improvement and stays informed about industry trends and evolving technologies.
• Applies new knowledge and skills to enhance job performance and deliver results.
• Focused on building and maintaining positive relationships with stakeholders and colleagues

Working at EssilorLuxottica

A career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day.
Working at our head-office located in North Sydney, you will enjoy:

• A generous yearly product allowance for you to spend across our portfolio of brands
• Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage.
• Abundance of local cafes, a major shopping centre and close to public transport facilities
• Global volunteering opportunities through our OneSight Foundation
• Wide range of career opportunities across the EssilorLuxottica network
• Complimentary full-time concierge services offering an exclusive hotel-style experience!
• Options for a hybrid working environment

To be considered for this opportunity, please click apply and send your cover letter and resume today.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.