Administrator - Store Operations

Requisition ID: 839532 
Position:Full-Time
 

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. 

GENERAL FUNCTION

The Store Operations Administrator provides stores operational and project management support and in addition responsible for building and maintaining accurate data on multiple platforms all critical to operate a 600+ store fleet. The Administrator collaborates regularly with cross functional partners to distribute reporting, handle escalations and clarify processes. This person represents store operations as a liaison between the corporate office and the field and manages diverse situations in a fast paced environment.

MAJOR DUTIES AND RESPONSIBILITIES

• Supports Field Managers, Stores and Brand Team on operational questions and escalations (via email inboxes) and resolves issues in a timely manner.
• Manages the data entry and accuracy of multiple spreadsheets and data bases.
• Conducts research to gather data and ensure accuracy in support of team projects.
• Supports store and brand special projects as needed.
• Identifies opportunities to develop a process for a seamless execution and cost effectiveness.
• Works independently and with project owners and financial partners to generate and distribute reports, invoices and approvals to the field and project partners.
• Creates and maintains critical and confidential documents related to store operations.
• Manages and coordinates multiple tasks simultaneously and delivers quality work on time.
• Develops working knowledge of store operations and execution via scheduled visits to field/stores.
• Proactively builds business partnerships across all disciplines throughout the organization.
• Constantly looks for ways to streamline processes for stores, field and brand team.
• Fosters positive relationships with and among team members.

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent work experience
• 3+ years of related work experience in a retail environment or similar capacity
• Developed organization, time management, prioritizing and follow-up skills
• Strong computer/technical skills – Smartsheet, Microsoft Office software (Excel, PowerPoint, Word, Outlook) and other industry specific platforms
• Excellent communication skills – can effectively communicate with internal and external customers and able to write and present effectively
• Demonstrated ability to manage multiple projects simultaneously, set priorities, identify/address problems and meet deadlines
• Able to define an effective process or work flow
• Ability to work independently and in ambiguous situations
• Ability to maintain confidentiality on conversations, business records and reports both internal and external
• Project management experience

​Pay Range: 68,764.20  - 98,635.80 

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. 

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