Senior Account Manager

PLACE OF WORK: REMOTE

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. We offer superior shopping and patient experiences with a network of 18,000 stores including world-class retail brands like Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and GrandVision. Every day, EssilorLuxottica’s 180,000 employees in 150 countries work towards a common mission to help people see more and be more. In 2021, the Company’s milestones included a collaboration with Meta to launch Ray-Ban Stories smart glasses; the acquisition of GrandVision bringing 39,000 new employees into our family; expansion of our International Employee Shareholding community, and the launch of Eyes on the Planet, our strategic approach to sustainability.

In FGX International Inc., an EssilorLuxottica company, we are a leading global designer and marketer of non-prescription reading glasses and sunglasses. Today, FGX International is the #1 non-prescription reading glasses company in the US.*

As a Key Account Manager for FGX, your primary responsibility will be to drive growth and maximize profitability within our existing customer base in the UK, while also acquiring new business within our core channels. You will play a vital role in fostering relationships, implementing strategies, and ensuring the success of our business partnerships.

About the role

The Senior National Account Manager will work in collaboration with internal and external customers to provide guidance, direction, and support in the development of merchandise, initial item inventory levels and forecasts, and ladder plans.  The Senior Account Manager will support the Business Unit in the achievement of increased annual revenues for assigned customer portfolio and will build and maintain customer relationships. 

Key role accountabilities:

• Develop, implement, and sell-in merchandising programs; including product assortments, pricing, selecting key items, and developing promotional strategies to drive sales.
• Prepare product, sales analysis, strategies and sales materials for account presentation meetings.
• Build strong partnerships and negotiate appropriate merchandising programs with key accounts and buyers.
• Visit assigned stores to evaluate overall assortment, observe and evaluate competitive products; making recommendations to drive continued growth and identification of profitable sales opportunities.
• Collaborate with Finance and Cost Accounting to forecast customer profitability through the corporate proforma process.
• Work collaboratively with Product Development regarding design styling, sourcing and pricing and product branding to ensure the needs of the customer are being met.
• Develop and communicate plan-o-grams and work closely with the stores on how to merchandise products effectively.
• Work in conjunction with Supply Chain Management to ensure availability and the timely delivery of merchandise.
• Accurately forecast gross sales weekly and seasonal credits related to product returns and inventory markdowns.
• Expected Travel: 15%

Your profile:

• Solid relevant experience as an account manager dealing with mass market (preferably FMCG background, retail experience)
• Proven track record of successfully listing items that have led to a significant return on investment and profitable growth
• Retail math literacy and application of concepts to daily operations
• Strong selling performance history, negotiation, product, and analytical skills.
• Entrepreneurial spirit with examples of key new business wins
• Demonstrated leadership and decision-making skills
• Demonstrated professionalism and the ability to interact with Executive level staff
• Excellent oral and written communication skills with the ability to communicate message to all levels of management within both internal and external customer management organizations
• Comfortable working in a matrix international organization
• Previous experience within the appropriate channel will be an asset