Supply Chain Global Process Owner - Retail & E Commerce
Créteil, FR
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.
Main Missions:
- Be global Process Owner Retail and Ecom order Aquisition
- Converge all Retail and Ecom entities to a corporate model of order acquisition
- Ensure the proper functioning and standardization of the company's processes, and their alignment with strategic, operational, and business objectives.
- Deploy best practices and implement standard information systems.
- Coordinate process streamlining and improvement with local teams, and support changes brought about by improvements and / or New Product Introduction (Deployment of New Product features to enable Order Acquisition process).
- Be the voice of Operations in projects impacting the process, representing information system’s users.
- Organize the governance of the Process with Operations teams and stakeholders.
- Write the documentation related to the process and its improvement: process description, responsibilities, indicators, functional specifications.
- Plan, direct and coordinate activities related to the process and its improvement: description of existing situation, assessments needs, gap analysis, design/description of process and target activities (standards),
- Coordinate and manage the implementation of the target process,
- Supervise the validation of the process functional description ("BBP-Business Blue Print").
- Analyze overall process performance (cycle time, costs, productivity, responsiveness), based on central and local indicators.
Candidate Profile:
- Level of knowledge equivalent to 5 years' higher education (Engineering school or Master 2 degree), (knowledge of how a company works)
- Process design and modeling, Lean management
- Project management
- Supply chain skills, with an area of expertise (e.g. sales forecasting, production planning and scheduling, inventory management)
- Fluent written and spoken English
- Excellent oral and written communication skills
- Negotiation skills
- Leadership
- Good interpersonal skills