Credit Controller Morocco / Gabon

WHO WE ARE

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

Primary objective/General overview:

The credit controller position is accountable for credit management of a portfolio of customers, in line with group credit policies and procedures and in collaboration with the sales team.

Key accountabilities and responsibilities:

• Follow credit policies in line with the company guidelines and country best practices.

• Ensure proactive communication with customers by sending regularly statements of account and performing reconciliation.

• Analyze daily, weekly, and monthly customers’ credit balance to monitor collection & Overdue and identify issues.

• Prepare closing reports summarizing credit portfolio performance, trends, and proposed actions.

• Maintain strong relationships with customers, resolving any credit-related issues or disputes in a timely manner.

• Attend Monthly/weekly meeting with META Credit team to discuss credit KPIs and next actions.

• Organize & facilitate Monthly/weekly forums with Commercial Team to review customers credit situation and request support to improve collection

• Credit Hold Management - Blocked orders

• Monitor the payment plan of the customers

• Coordinate with Cash Banking team for Payment allocation and posting.

• minimize cash payments, reduce cheques payments improving the penetration of bank transfer or alternative methods (mobile payments, payment links, ect)

Qualification & Skills required:

• Minimum 3 years proven experience ( ideally in Credit Management, if not in general Finance)

• Bachelors degree in business or similar ( Ideally from reputable Business School in Morocco : ISCAE, ENCG, HEM…)

• Good analytical and problem solving skills

• Good verbal and written communication skills – Fluency in English essential (Arabic & French by default)

Techinal Competencies:

• Digital Savvy

• Extensive knowlegde in Microsoft office (Excel & Power point) Core behavioural competencies:

• Ambitious and fast learner

• Team worker

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