Lab Manager (General Manager)

Requisition ID: 881607 
Position: Full-Time 
Total Rewards: Benefits/Incentive Information

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTIONS

The Lab Manager oversees all operations and people management aspects of a lab. The scope of the role may vary based on various factors, such as the volume, number of employees, the type of lab, and other factors. The volume of jobs per day is approximately <400 for Proximity labs.

The Lab Manager leads strategy and operations to meet safety, quality, production, maintenance, and people management goals. They are accountable for lab performance, ensuring it aligns with company standards. Responsibilities include driving efficiency, developing high-performing teams, leading change, and fostering continuous improvement. The Lab Manager also collaborates with senior leadership and other teams to drive execution and enhance performance.

MAJOR DUTIES AND RESPONSIBILITIES

• Enforces safety policies, ensuring compliance with internal and external regulations (e.g., EH&S, EPA, OSHA).
• Leads efforts to improve operational efficiency through financial management, structure, processes, quality, resource allocation, change management, and expense control.
• Analyzes data and trends to develop strategies for achieving goals.
• Implements strategies and best practices in operations and people management.
• Communicates strategy to engage and motivate employees.
• Sets clear performance objectives aligned with market and lab strategy for team members.
• Monitors production and quality progress through data analysis and performance review.
• Drives metric execution through action plans and accountability.
• Collaborates with leadership to report progress and secure necessary resources.
• Promotes a positive work environment and ensures alignment with company values.
• Manages people processes such as hiring, training, performance management, and problem resolution.
• Develops leadership capabilities through talent management, performance reviews, and succession planning.
• Partners with engineering and maintenance on production and quality improvements.
• Leads and participates in project teams.

BASIC QUALIFICATIONS

• High School diploma/G.E.D.
• 10+ years of experience with leading others.
• 10+ years of experience in a manufacturing or related environment.
• Demonstration of skills and abilities, such as the following:
• Resolves conflict in a timely and productive manner
• Makes effective decisions to solve problems
• Ability to manage expenses and budgets
• Collaborates with and influences others to achieve expected results
• Self-motivated with a high sense of urgency, resourcefulness, and adaptability.
• Basic computer skills and experience with MS Office; ability to learn other systems (SAP).
• Must be able to travel as needed to meet the needs of the lab operations.
• Experience in a very high-volume environment with complex technical processes.
• Proven track record of individual accomplishment, contribution, and team-based success.

PREFERRED QUALIFICATIONS

• Bachelor’s degree in Business or related field.
• Previous experience leading process improvement initiatives within a production environment utilizing Lean Manufacturing and 6 Sigma tools and processes.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. 
 
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. 
  
We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.